Refund & Cancellation Policy

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Payment Policy

All individual appointments must be paid in full prior to scheduling. No appointment will be confirmed until payment and required documentation (such as consent forms) have been received.

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Cancellation Policy

Cancellations made within 24 hours of the scheduled appointment are non-refundable.
Cancellations made more than 24 hours in advance may be eligible for rescheduling or a partial refund at the discretion of Timely Testing Services.

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No-Show Policy

Clients who fail to appear for their scheduled appointment without notice will not receive a refund and may be required to prepay for future appointments.

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Refund Exceptions

Refunds will only be issued if Timely Testing Services must cancel or reschedule due to unforeseen circumstances and the client cannot be accommodated.​